Yes, gift wrapping can be chosen before checkout and is a £10 flat fee, which includes a card and envelope for you to leave a message. We use premium materials, our in-house Italian paper and Swiss ribbon and an assortment of branded stickers.

Once placed, orders cannot be modified and the address cannot be changed. This is to avoid errors in processing. If you have made an error, please email to request a cancellation, you can then place a new order with the correct details. Once shipped an order cannot be cancelled, it will need to be returned.

If an item in your order is unavailable, our team will contact you in writing to let you know and discuss your options. We’ll do our best to suggest alternatives or advise when the item is expected back in stock. During busy seasonal periods, if an item under £10 is out of stock, we’ll issue a refund for that product and send the rest of your order so you receive it without delay.

Digital Gift Cards can be purchased through our website and are delivered by email, these are redeemable through online purchases only. In-store only gift vouchers can also be purchased by visiting us at our physical store in Covent Garden.

Yes, if the items in your basket are available at our shop in Covent Garden, you will be able to select “Pick Up” at that location. Not all items will be available at this location.

We ship to all Worldwide destinations exclusively using DHL Express. For UK destinations DHL Express is a 24h next working day delivery service.

We aim to despatch orders within 48 hours. At busy shopping periods this can take an extra few days. Orders placed after 1pm on Fridays and at the weekend will be sent out Monday at the earliest.

Shipping to USA, Europe, Canada, Australia, and New Zealand will be sent Delivered Duty Paid (DDP). This means all customs duties, taxes, and handling fees are already covered at checkout—so your order arrives without any unexpected extra charges.

Choosing Keeping is an independent shop located in Covent Garden, London. We specialise in offering a wide range of stationery and miscellaneous items to cater to all your needs.

We take pride in offering products that inspire creativity and elevate the art of writing. Whether you're looking for a special gift or simply want to treat yourself, we invite you to explore our collection and discover the joy of stationery.

We offer gift wrapping with premium materials, our in-house Italian paper and Swiss ribbon and an assortment of swallow branded stickers. We ship to all destinations worldwide by DHL.